Operations · May 12, 2026 · 2 min read

Having a procurement team is not the same as having procurement

Most mid-market companies with a procurement function still buy their largest categories without it. The gap is not people. It is mandate.

"We have procurement." I hear it in most first conversations, and it is usually true and usually beside the point. The team exists. It handles purchase orders, supplier onboarding, and the categories it was set up for. It is not in the room when the agency contract is renewed, the software enterprise agreement is signed, or the cloud commitment is made.

Those are the largest addressable lines in the business. They are bought by the function that uses them, negotiated by people who do it once every few years, against vendors who do it every day.

Why the gap exists

Procurement in a mid-market business grows up around direct spend and operational purchasing. Marketing, technology, and professional services are seen as specialist, relationship-driven, and too important to slow down. So they stay outside the process, and the process stays where it is.

Everyone is behaving sensibly. The result is that the categories with the most money and the least governance are the ones with no commercial ownership at all.

What fixes it

Not a bigger team. A clearer mandate, backed by the CFO, that says: nothing above this threshold gets signed without benchmarking, and here is who does it. Category expertise for the big lines, whether in-house or on call. A renewal calendar that surfaces contracts ninety days out. And a quarterly review where the largest vendors are looked at as a portfolio, not as a set of individual relationships.

That is a governance change, not a headcount change. It is also, in our experience, one of the highest-return decisions a CFO can make in a year.

Facing this?

If the largest contracts in the business are signed outside procurement, we can build the mandate and run the first cycle.

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