Marketing practice

Your marketingbudget is aP&L line.Act like it.

Agency fees, media investment, production costs, technology, and internal team. Most brands have never applied rigorous commercial discipline to any of it. We do, and performance goes up when they do.

Most brands are not getting the performance their marketing budget should deliver.

Agency fees set during a pitch three years ago, never renegotiated. Media investment decisions made by an agency with its own margin incentives. Production costs nobody benchmarks. A technology stack with 40 tools, 12 of which are used. An agency roster that grew without governance. Intermediaries reselling media and adding no value.

Every one of these is a cost and performance problem. Together they compound. We fix the commercial and operational side of marketing: the contracts, the money flows, the partner structure, and the operating model that make great strategy executable.

The average brand spends 10 to 15% of revenue on marketing. Most of that cost base has never been independently audited.

What the work typically returns
8 to 28%Media efficiency uncovered in a typical audit. For mid-market budgets that is usually $2M to $20M a year, redeployed to media that performs rather than asked for as new budget.
Up to a thirdOf agency fees shifted from administration and legacy billing to senior strategy, technology, and measurement, at the same budget. Modern agencies have updated their commercial models; most client contracts have not caught up.
10 to 20%Improvement in media-driven business outcomes within two quarters when agency incentives, supply, and measurement are aligned to the client’s results rather than to activity.

Ranges observed across engagements. Your figures depend on spend, contracts, and market position.

Nine practice areas
01

Agency Search & Selection

Finding the right agency is a procurement decision that shapes your marketing performance for years. A well-run search uncovers real capability differences. A poorly run one appoints the agency that rehearsed best.

We manage the full process: brief, market assessment, RFP, evaluation, financial negotiation, appointment. We have run searches for global consumer products companies, national QSR groups, and B2B software businesses. We know the questions that reveal real capability, and we bring the benchmarks before the relationship begins.

  • Agency market assessment and long list
  • RFP design and process management
  • Evaluation framework and scoring
  • Financial and commercial benchmarking
  • Pitch management and shortlist
  • Contract and fee negotiation
  • Transition and onboarding
02

Agency Performance & Value Assessment

Agency relationships drift. Scope expands informally. Fees set at pitch haven’t been benchmarked since. The senior people who won the business have moved on. Output quality declines but nobody has a structured way to measure it.

We assess what your agencies are delivering: cost of service, scope compliance, account team seniority, output quality, process efficiency, and commercial terms, benchmarked against the market. Findings come with a decision: renegotiate, restructure, or replace. Then we run it, with the relationship intact.

  • Cost-of-service audit and benchmarking
  • Scope of work compliance review
  • Account team structure and seniority review
  • Output quality and delivery evaluation
  • Fee structure analysis and renegotiation brief
  • Relationship health assessment
  • Implementation of agreed changes
03

Marketing Procurement & Contracts

Marketing teams are not procurement specialists. Agency contracts written by the agency’s lawyers reflect the agency’s interests. Fee structures designed by the agency reflect the agency’s margin targets. AI has changed the agency cost base and most contracts have not caught up.

We build the commercial infrastructure that protects your position: master services agreements, scope frameworks that stop creep, rate benchmarks, AI-era productivity terms, audit rights, data ownership, and governance that makes compliance visible. For larger rosters, we review every agreement at once.

  • MSA review and redraft
  • Scope of work framework
  • Rate card benchmarking
  • Fee model design
  • AI productivity and disclosure clauses
  • Audit rights and data ownership
  • Contract compliance monitoring
  • Procurement governance
04

Paid Media Audit & Investment Optimization

Media is one of the largest controllable costs in marketing and one of the least transparent. Programmatic supply chains take fees at multiple layers. Trading desks have their own incentives. Resellers sit between you and the inventory. Agency reporting measures activity, not outcomes.

We audit paid media across programmatic, social, search, broadcast, and direct, independently of the agency running the spend: working media ratios, supply path, intermediaries, inventory quality, fees, attribution, and performance against business objectives.

The full media audit practice →

  • Programmatic, social, search, broadcast audit
  • Supply chain transparency and fees
  • Intermediary and reseller review
  • Working media ratio and inventory quality
  • Trading desk and technology fee review
  • Attribution against business objectives
  • Competitive benchmarking
  • Investment reallocation roadmap
05

Marketing Production Cost Management

Production, the money spent creating film, photography, print, and digital assets, can be 15 to 30% of a marketing budget. Most brands have never benchmarked it, renegotiated it, or asked whether the production model itself is right. AI has collapsed the cost of adaptation and versioning; most rate cards still price it at 2022 levels.

We audit production spend, benchmark it against market rates, assess in-house versus agency versus hybrid, and build governance that keeps cost controlled without hurting the work.

  • Production spend audit and benchmarking
  • Supplier cost-of-service review
  • Production model assessment
  • AI-era rate card reset
  • Supplier rate negotiation
  • Briefing and governance process
06

Agency Roster Optimization

Most rosters grew by addition rather than design. Each new need got a new agency. Nobody has a clear view of total agency spend or the overlap between what agencies are each paid to do.

We assess the roster against the business need, identify overlap and redundancy, and design the structure that delivers the best performance for the total budget. Consolidate, restructure, or rebuild, with a plan to execute and the commercial terms to match.

  • Roster audit: spend, scope, performance
  • Overlap and redundancy analysis
  • Target roster design
  • Consolidation roadmap and transition
  • Multi-agency governance model
  • Renegotiation with retained agencies
07

Marketing Operations & Team Effectiveness

The marketing operating model, how the team is structured, how decisions get made, how work flows between internal teams and agencies, is the foundation everything else sits on. When it’s wrong, no agency change, fee reset, or technology investment fixes it.

We assess the current model and design the one that fits where the business is going, including which busy work should now be automated and where senior time should go instead.

  • Operating model assessment
  • Team structure and role design
  • Decision rights and governance
  • Agency integration and ways of working
  • Automation of routine workflows
  • KPI and measurement framework
  • Reporting and dashboard design
  • Change management
08

Marketing Technology Assessment

The average mid-market marketing stack has 30 to 40 tools. Most were bought to solve one problem, integrated partially, and stayed in the budget. Some are duplicates. Some are used by fewer than half the team.

We audit what’s in it, what’s used, where there’s redundancy, what’s missing, and whether the cost matches the value. The output is a vendor-by-vendor roadmap: keep, consolidate, replace, or eliminate, with the renegotiations run.

  • Stack audit and usage assessment
  • Redundancy and total cost of ownership
  • Vendor rationalization roadmap
  • AI and automation tool assessment
  • Integration and data flow review
  • Renegotiation support
09

AI in Marketing

AI is changing how marketing organizations produce content, analyze performance, manage agencies, and make investment decisions. Most teams have experimented. Few have deployed in a structured way that produces measurable results, and fewer still have captured the savings from their agencies.

We deploy AI into the marketing workflows with the highest volume and the most to gain: content production, briefing, performance reporting, agency deliverable analysis, contract review, and spend analytics. Every deployment ends with a running workflow and a measurement framework.

  • Workflow assessment: where automation pays
  • Content production and briefing workflows
  • Automated reporting and campaign analysis
  • Agency scope compliance analysis
  • Contract review and procurement intelligence
  • Adoption and team enablement

AI is reshaping how agencies work. Most are using the efficiency gains to improve their own margins, not reduce your fees.

The right response is better contracts, not lower budgets. We help clients understand how AI is changing the cost structure of agency relationships, renegotiate agreements that reflect the new economics, and make sure AI is deployed on your side of the table, not just the agency’s.

Operator-led

Business operators first. Marketing and marketing technology is where we grew up.

Our leadership team spent two decades inside marketing technology and media businesses, building and running the sales, revenue, and go-to-market functions that agencies and platforms sell to. We have sat on the vendor side of the table. We know how agency fees are built, how programmatic margin is taken, and how platform contracts are written, because we used to write them.

That is what we bring to a CMO and their team: not another opinion on the creative, but a commercial partner who takes the cost base off their plate, gets the agencies and platforms performing on the brand’s terms, and gives marketing leadership the numbers that hold up in front of the CFO and the board. The best marketers we work with already know where the value is leaking. They want someone with the operator background and the benchmarks to go and get it.

“The most rigorous agency review we’ve ever done. Cut the roster, renegotiated the survivors, built governance that’s still running two years later.”

CMO, global consumer goods company
Common questions

Straight answers.

What does a marketing procurement consultant actually do?

We treat marketing as a cost base. Agency contracts, fees, media supply chain, production costs, and technology spend are benchmarked, renegotiated, and governed so the same budget produces more. We run the process, including the agency conversations.

How long does an agency search take?

A well-run search takes eight to twelve weeks for a mid-market brand. The industry norm is three to nine months. The difference is preparation: a clear brief, a short list built from real capability, and a financial evaluation ready before the pitches start.

Can you audit our media without upsetting the agency?

Yes. A media audit is a governance exercise, not an accusation. We position it that way with the agency, work from log-level data and contracts, and present findings as decisions for the client to make. Most agencies engage constructively when the process is fair and the numbers are right.

Do you work on a fee or a share of savings?

Both, depending on the engagement. Diagnostics and searches are fixed fee. Where we run renegotiations or cost programs, part of the fee can be linked to the savings captured.

Tell us where the money is going.

We’ll tell you whether we can find a better return on it. Fifteen minutes.